Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
You can choose between 2-3 Express Wordlwide shipping and 7-14 business days regular shipping.
Please go to My Account
Please register and log in – you can change your shipping address in My Account section.
We will send you a tracking code in your order confirmation.
No we do not keep credit card on file. We use WooPayments, PayPal and Stripe to process your payment.
We ship worldwide.
Yes, usually the items come in one package.
If you need to swap an item
Returns and Exchanges
We have a 60-days, no questions asked return policy. Only requirement is that the goods are returned to us in it’s original state.
Please get in touch with your order number at [email protected] and we will sort it out.
Please take a photo of damaged goods and email us at [email protected]
You should return to the address written in your order slip that arrived with your order. For any other inquiries please write to [email protected]
Please get in touch to our support email: [email protected]
Unless the order is fulfilled (dispatched) you can change the shipping address at My Account page.
Unless the order is processed, you can change it under My Account page.
It depends on our policy at the moment. If you can pre-order an item that is not available you will see it on the product page.
